Customer Agreement & Acknowledgment

By submitting this form, I acknowledge and agree to the following terms:

1. Purchase Verification: I confirm that the product related to this complaint was purchased from Amazon.ae and is covered under Amazon’s customer service policies.

2. Amazon’s Role: I understand that Amazon is the primary platform responsible for handling customer service inquiries, refunds, and returns in accordance with its policies.

3. Brand Assistance: As the brand owner/distributor of this product, Brands Dynamo LLC will make reasonable efforts to assess and address my concern, providing support where possible. However, this assistance is voluntary and does not replace Amazon’s primary responsibility for customer service.

4. Resolution Limitations: While Brands Dynamo LLC, will attempt to resolve issues related to product defects, damages, or other concerns, any final resolution, including refunds or replacements, remains subject to Amazon’s policies and procedures.

5. Information Accuracy: I confirm that all details provided in this form are true and accurate to the best of my knowledge. Providing false or misleading information may result in the rejection of my request.